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FAQ Mobile Legends: Bang Bang MY
What are Diamonds in Mobile Legends?
Diamonds are the premium in-game currency in Mobile Legends: Bang Bang. They can be used to purchase Heroes without collecting Battle Points, buy Skins, and access Starlight Membership or the Weekly Diamond Pass. Diamonds can be easily obtained through top-up services on official platforms such as Topup.id. Please note that Diamonds are generally not available for free in the game, except through limited-time special events.
Do I need to register an account to make a top-up Diamond on Topup.id?
To make a top-up, you do not need to create a Topup.id account. However, you are required to register using a valid email address or phone number to complete your transaction and receive order updates.
How long does it take for Diamonds to be credited to my account?
Topup.id uses an automated system, so Diamonds are usually delivered within seconds after your payment has been successfully verified by the system.
What payment methods are available?
Topup.id offers a variety of payment methods, including e-wallets (DANA, GoPay, ShopeePay), Bank Virtual Accounts (VA), and QRIS, making it easy and convenient to complete your transactions.
I have already paid, but the Diamonds have not been credited. What should I do?
If you experience any issues, please contact Topup.id customer support and provide a screenshot of your payment receipt, your game ID, and your transaction number. Our team will manually review and verify your transaction.
Can I cancel an order that has already been paid for?
Orders that have been successfully processed and delivered to a game account cannot be canceled or refunded. We recommend checking your User ID and purchase amount carefully before completing the payment.
Why is my transaction status showing "Pending" even though my balance has already been deducted?
This usually occurs due to high traffic on the game server (such as Moonton) or network issues with the payment provider. If your Diamonds have not been received within 30 minutes, please contact the Topup.id support team for further assistance.
What is a User ID and where can I find it?
A User ID is a unique identifier for your game account that ensures purchased items are delivered to the correct account. You can usually find your User ID in the game by tapping your Avatar or Profile in the top-left corner. For some games, such as Mobile Legends: Bang Bang, you will also need to enter your Zone ID (the number shown in parentheses).
Is it safe to top up on Topup.id?
Yes, it is 100% safe and legal. Topup.id is an official distributor that provides secure and reliable top-up services. By using Topup.id, your account remains safe from ban risks, items are delivered through official channels, and customer support is available to assist you if you encounter any transaction issues.
How can I check my order status?
To check your order status, click the Transaction menu at the bottom of the page. Your order status and transaction history will be displayed in that menu.